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Server status

Note the Server database status in the top colored band, and what it means:

  • Server database available (green)

    The Enable client requests box is checked, and Terminal ID Manager server is ready to be configured or used in sessions.

  • Server database not yet configured (red)

    The server database has not yet been populated with data.

    Tip

    If you see this message, follow the steps to Set up the Database.

  • Server database unavailable (red)

    The server database is not functioning or cannot be accessed.

    To troubleshoot, review the mss-mss-server log files in the Cluster Management Console. To view the logs, open the Cluster Management console from the MSS Administrative Console drop-down menu. Open Services and click the mss-mss-server service. Then click ellipsis View Recent Logs or Download Logs.
    You may need to review how you Set up the Database.

  • Client requests disabled (orange)

    The database is configured, and the Enable client requests box is unchecked.