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Reflection/Infoconnect Desktop

Note

MSS no longer supports centralized management for Reflection 14, Reflection for Secure IT, Extra! X-treme, or Verastream Host Integrator.

To add, configure, and launch a session:

  1. On the Manage Sessions panel, click +ADD.

  2. Under Configure Session, select your Product.

  3. Enter a unique Session name that does not exceed 64 characters.

    Session names cannot include any of these characters: \ / : * ? " < > ¦

  4. Open the Comments option to enter a comment about this session. Comments are internal notes for the administrator that can be displayed in the Manage Sessions summary list.

  5. Configure your File Storage preferences.

    • Overwrite setting files

      When selected, Management and Security Server compares the user’s local settings with the web server version of the settings files. When they are different, the local file is overwritten.

      By overwriting existing settings files, you can easily distribute updates; however, the users’ changes will be lost.

    • Save settings files as read-only

      The settings files can be saved as Read-only or Hidden. Users cannot change Read-only settings unless they have permissions to do so.

    • Save settings files as hidden

      Hidden files do not appear in the user's Windows Explorer unless the user configures Windows to show hidden files. You may need to clear Enable Protected Mode in the workstation’s browser settings.

    • For sessions to be launched from an end user's Assigned Sessions list, choose where you want the settings files to be stored on the user’s workstation.

      • My Documents\<product folder>
      • Temp
      • your specified <User profile folder>\

  6. Click LAUNCH to open the session and configure your preferences and other settings. If you see a Launch Application dialog asking to use Zulu Platform x64 Architecture, your client is already configured with MSS Client Launcher. If you don't see anything or are asked to select an application, MSS Client Launcher is probably missing and subsequent steps should be followed. See Using the MSS Client Launcher.

Note

If the LAUNCH button is disabled:

  1. Be sure the product (for the session you want to launch) is activated.

    Open Configure Settings - Product Activation in the Administrative Console.

  2. If your product is not in the list, click ACTIVATE NEW.

  3. Browse to the activation file for the product for which you are creating a session. The file is in this format: activation.<product_name-version>.jaw.

  4. Click the file, and the product is added to the Product list.

  5. Restart your browser to ensure that the Administrative Console is fully updated with the new set of activation files. You do not need to restart the MSS server.

  6. Continue to ADD and then LAUNCH your session.

Using the MSS Client Launcher

Administrators can use the MSS Client Launcher with any browser to launch and configure Reflection/InfoConnect Desktop sessions. When Centralized Management is enabled in the Reflection or InfoConnect Desktop client, end users’ sessions may be launched from the Assigned Sessions list.

The administrator can install the MSS Client Launcher either before launching a session or when the first session is launched.

About the MSS Client Launcher

The MSS Client Launcher is a standalone application used to configure Reflection/InfoConnect Desktop sessions from the MSS Administrative Console. The Launcher replaces the Java applet-based tool used in previous versions of MSS.

The MSS Client Launcher must be installed on the administrator’s workstation. The MSS administrator can use any supported browser, such as Mozilla Firefox, Google Chrome, or Microsoft Edge, to configure Reflection/InfoConnect Desktop sessions.

Note

Administrator permissions are required to install the MSS Client Launcher on the desktop machine because the MSS Client Launcher installs to the C:\Program Files directory by default. Once installed, the MSS Client Launcher can be used by all users of that machine. (Log files are created in a per-user writable location.)

Installing the MSS Client Launcher

The MSS Client Launcher must be installed on the administrator’s workstation before you can launch and configure a Reflection or InfoConnect Desktop session.

To install the MSS Client Launcher, you need administrative permissions. You can either:

or

Install the MSS Client Launcher before launching a session

You can prepare your local administrator machine with the MSS Client Launcher before you begin configuring a Desktop session.

Keep in mind: You, the administrator, will first need to know where to find the MSS Client Launcher installer (.msi) file. Then, after the Launcher is installed, you can immediately begin to configure a session after launching it.

On the administrator machine:

  1. Copy the client-launcher-installer.msi from the MSS server installation, <install_dir>/Micro Focus/MSS/server/installers to a location on your local administrator machine.

  2. Run the installer with administrative permissions to install the MSS Client Launcher.

  3. After the MSS Client Launcher is installed, proceed as you would to launch and configure a new or existing Desktop session.

Follow the MSS Administrative Console prompts when you launch a session

Or, you can download and install the MSS Client Launcher when you launch a new or existing Reflection or InfoConnect Desktop session, provided you have sufficient Windows administrator permissions.

Keep in mind: Until the MSS Client Launcher is installed, the flow of launching a Desktop session is interrupted by the dialog prompts to download and run the MSS Client Launcher installer (.msi) file. Then, after the Launcher is installed, you need to re-launch the session you want to configure.

Note

The dialog buttons and text vary, depending on the browser being used. The dialog text from Mozilla Firefox is included as an example.

In the MSS Administrative Console:

  1. In Manage Sessions, either click +ADD or click an existing Reflection/InfoConnect Desktop session.

  2. Click LAUNCH.

    When the MSS Client Launcher is not installed, a dialog may ask you to identify an application to use to launch the session. In some browsers, no dialog appears at all.

  3. If a dialog asks you to select an application because the MSS Client Launcher is not installed, click CANCEL.

  4. On the Launching Session panel, click DOWNLOAD.

  5. Then, click Save File to save client-launcher-installer.msi, which contains the MSS Client Launcher.

  6. Click Run and proceed through the MSS Client Launcher Installer Setup Wizard, accepting or modifying the defaults.

    Note

    You must have administrative permissions to install the Launcher locally.

  7. After the MSS Client Launcher is installed, return to Manage Sessions.

Launching sessions with the MSS Client Launcher

When the MSS Client Launcher is installed, the flow of launching and then configuring a Desktop session is continuous.

Note

The dialog buttons and text vary, depending on the browser being used.

  1. On the Manage Sessions panel, either click +ADD or click an existing Reflection/InfoConnect Desktop session.

    A dialog asks if you want to open the link using Zulu Platform x64 Architecture.

  2. Click Open link or Allow (or other label), depending on your browser.

  3. The Desktop session launches in a separate window and is ready to be configured.

  4. See After the session is launched.