Check the client settings
After Automated Sign-on for Mainframe is configured in MSS, be sure the client is configured to use a session with an automated sign-on macro. Then, you can assign access to those sessions.
Be sure to configure
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your terminal emulation client — to create the login macro and configure the client
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z/OS — to support the use of PassTickets
For details, see the Configuration Workflow in the Automated Sign-on for Mainframe - Administrator Guide.