Follow the MSS Administrative Console prompts when you launch a session

Or, you can download and install the MSS Client Launcher when you launch a new or existing Reflection or InfoConnect Desktop session, provided you have sufficient Windows administrator permissions.

Keep in mind: Until the MSS Client Launcher is installed, the flow of launching a Desktop session is interrupted by the dialog prompts to download and run the MSS Client Launcher installer (.msi) file. Then, after the Launcher is installed, you need to re-launch the session you want to configure.

NOTE:The dialog buttons and text vary, depending on the browser being used. The dialog text from Mozilla Firefox is included as an example.

In the MSS Administrative Console:

  1. In Manage Sessions, either click +ADD or click an existing Reflection/InfoConnect Desktop session.

  2. Click LAUNCH.

    When the MSS Client Launcher is not installed, a dialog may ask you to identify an application to use to launch the session. In some browsers, no dialog appears at all.

  3. If a dialog asks you to select an application because the MSS Client Launcher is not installed, click Cancel.

  4. On the Launching Session panel, click DOWNLOAD.

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    Or, if you are running Internet Explorer 11, you could continue to use the Java plug-in instead of installing the MSS Client Launcher. Click Use Java Plug-in. Your Desktop session opens in a separate window and is ready to be configured.

    Note: The Java plug-in option will not be available in future releases of MSS.

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  5. Then, click Save File to save client-launcher-installer.msi, which contains the MSS Client Launcher.

  6. Click Run and proceed through the MSS Client Launcher Installer Setup Wizard, accepting or modifying the defaults.

    Note: You must have administrative permissions to install the Launcher locally.

  7. After the MSS Client Launcher is installed, return to Manage Sessions.