15.2 Migration Issues

15.2.1 AirPrint Printer Installation Fails Post Migration

The AirPrint printer installation on Mac devices fail to work after migrating the iPrint Appliance from 4.x to 5.0. To resolve this issue, do the following:

  1. Run the command sed -i s/iPad\)/ipad\|macOS\)/g /etc/apache2/vhosts.d/vhost-ssl.conf

  2. Restart Apache using the command systemctl restart apache2

15.2.2 The iprint_mobile0.log File Displays Warnings Post Migration

Migrate to iPrint Appliance 4.1. On successful migration, when you send a print job by using email or mobile devices, the job is printed successfully. However, the iprint_mobile0.log file displays warnings stating, “Permission Denied” for servicestatus.props and audit.csv files. To resolve the warnings, do the following:

  1. Post migration, run the chown command to change the file permissions:

    /bin/chown -R iprintmobile:iprint /vastorage/iprint/var/opt/novell/iprintmobile/servicestatus.props

    /bin/chown -R iprintmobile:iprint /vastorage/iprint/var/opt/novell/iprintmobile/audit.csv

    This resolves the issue and no warnings are reported in the iprint_mobile0.log file.