PTR System Tray
How do I get to this dialog box?
From the Windows Start menu
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Go to Rocket® InfoConnect (formerly a Micro Focus product) > Utilities and select PTR System Tray (or PTR Server System Tray if you have installed the PTR Server).
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Select the environment you want to configure, then go to Configure > Miscellaneous.
From a terminal session
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Open an ALC or UTS terminal session.
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Do one of the following, depending on your user interface mode:
User interface mode Steps Ribbon From the Tools ribbon, click PTR Status. Classic MDI From the Tools ribbon, click PTR Status.
The InfoConnect PTR System Tray displays information from the PTR application about the paths and routes configured in PTR. In addition to status information, it provides the following:
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Specific information about the route configuration. For instance, you can view both the name and the location of the host filter being used.
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The ability to view the status of many routes at one time.
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The current lock state, the job count, or the time the job was submitted.
The PTR System Tray header consists of the following columns:
You can use the headers to sort the order in which the System Tray displays the routes. By default, the System Tray displays all of the headers, but you can customize the System Tray to display only the headers you want.
| Status | Displays the route status, which accounts for both the current InfoConnect host path and the InfoConnect printer queue path. Possible values include: |
| Active indicates Both the host and printer connections are working properly. | |
| Disabled indicates the route is disabled in the PTR configuration. | |
| Enabled indicates the route is enabled in the PTR configuration. | |
| Failed indicates the host connection failed to initialize or encountered a fatal error while being executed. The value in the Host Status field provides more information about the status of the host connection. | |
| Warning indicates a lost host connection or a particular event, such as a busy or offline printer. Values in the Host Status field provide more information about the status of the host connection and values in the Queue Status field provide more information about the status of the printer connection. | |
| Route Name | The name of the InfoConnect route specified in the Route Configuration dialog box. |
| Host Filter | The filename and directory path of the host filter specified in the Route Configuration dialog box. |
| Host Path | The name of the InfoConnect path that enables PTR to communicate with the host. |
| Host Status | The Host status is available only when using the PEPGate TCP transport. Possible values include: |
| Broken indicates the host path lost the active host connection. | |
| Close indicates the host connection is inactive. | |
| Connected indicates the host path is connected to a destination. This usually indicates an active connection with the host. | |
| Duplicate TID is specific to PEPGate. Two workstations are using the same station ID (SID) to configure a host path. | |
| Established indicates the host path is established, but the host connection is not yet active. | |
| No Config is specific to PEPGate. The PEPGate configuration file is invalid, non-existent, or empty. | |
| No TID > Configured is specific to PEPGate. The station ID (SID) in the host path is not found in the PEPGate configuration file. | |
| Polling indicates the host path has an active host connection. | |
| Security Denied is specific to PEPGate. The IP address for the workstation is not listed in the PEPGate configuration file. | |
| Transmitting indicates the host path is sending data. | |
| Print Queue | The name of the InfoConnect path that enables PTR to communicate with the printer. |
| Queue Status | The status of the InfoConnect printer queue path. For routes that support more than one printer queue path, PTR displays an overall status of all the queues. Your host filter and printer combination may return only some of the following statuses: |
| Available indicates the printer queue path is available. | |
| BlockCheck indicates the data received by the device did not validate correctly. | |
| Busy indicates the printer is busy. | |
| Error indicates the printer queue path has received an error. The host filter may or may not attempt to recover. | |
| Not Available indicates the printer is inactive. | |
| Offline indicates the printer is offline. | |
| Online indicates the printer is active and ready to accept jobs. | |
| NOTE: The Online value alone does not indicate that the route is available. Another route may have the queue locked. Check the value in the Lock State field. | |
| OutOfPaper indicates the printer is out of paper. | |
| PaperJam indicates the printer has a paper jam. | |
| PrinterLocked indicates the printer queue is locked by another host filter. | |
| Printing indicates the printer queue path is processing a print job. | |
| Lock State | The current lock state of the InfoConnect printer queue path. Each printer queue path may be locked by only one route at any instance. |
| Locked indicates the printer queue path is locked by the route. | |
| Unlocked indicates the printer queue path is available for printing. | |
| Waiting indicates the route is waiting for the printer queue path to become available. | |
| Jobs | The number of jobs in the printer queue. |
| Submitted | The timestamp (Submit Time) of the current Start of the Document (SOD) message being processed by the printer queue. |
More information