Use Your Content > Interact > Alerts

Alerts

Alerts allow you to make end users aware of new content that matches their interests. The HPE IDOL alerting process matches documents against the agents in HPE IDOL Server. When a document matches a user’s agent, HPE IDOL Server sends an e-mail to that user, with a message that you configure.

Alerting is an easy way to keep users up to date with content. You can configure HPE IDOL Server to automatically match new content against existing agents when the document is being indexed. You can also schedule alerting to run at regular intervals, or run it at any other time.

 

Set up Alert E-mail

With alerting, you can configure an e-mail template that defines what the user receives. In this template, you define the message that you want to send to the users. You can include variables, which HPE IDOL Server replaces with content from the document, or properties of the document or the agent that triggered the alert.

In addition, you can also configure:

Use Alerts

Alerting is an easy, automatic process that allows you to let users know about important or relevant documents, using a familiar messaging approach.

For example, you could use alerts:


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