14.0 Instructions for Fulfillers

This section provides information for individuals assigned the Fulfiller authorization in OpenText Identity Governance. Periodically, individuals in your organization participate in a review to determine whether:

  • Permissions granted to users and accounts should be kept or removed

  • User identity attributes should be kept or modified

  • Users should be kept or removed as members of business roles

  • Supervisors assignments should be kept or changed

  • Business role definition authorizations, memberships, and attribute values should be kept or modified

Individuals also request access and removal of access. They calculate policy violations and request changes to mitigate policy violations.

For each request, OpenText Identity Governance creates a task and routes it to a fulfillment target. When assigned to manually fulfill a request, a fulfiller reviews the request details and fulfills the requests, declines the request, or reassigns the task to another fulfiller.