20.2 Configuring Access Request for OpenText Identity Governance Users

The method for giving OpenText Identity Governance users the ability to request and approve access varies. It requires administrators to configure request and approval forms and policies, and optionally, business roles and technical roles. Find next an overview of the various Access Request activities, configuration methods, and required authorizations.

Access Request Activity

Configuration Method

Configured By

Search

NOTE:Authorized administrators can enhance search performamce by modifying advanced configuration properties. For more information, see Section 20.3, Optimizing Access Request Search Performance.

Configure the Default Access Request Policy, or create an access request policy and add items to the policy.

Customer, Global, or Request Administrator

Add items to Browse list

Configure the Default Access Request Policy, or create an access request policy and add items to the policy.

Customer, Global, or Request Administrator

Add items to Recommended items list

Add business roles to a request policy. Note that the Business Role Administrator must have defined business roles for you to add the roles to the Access Request policy.

Customer, Global, or Request Administrator

Specify approval rules for request Items

Set up your approval steps in the approval policy and assign permissions, applications, or roles (technical roles) to that policy either while editing the policy definition or in the catalog using the bulk select menu.

Customer, Global, or Request Administrator

Specify coverage map for request approvals

Create coverage map using Policy > Coverage Maps menu, and then specify approvers in a request approval policy as coverage map.

Customer, Global, or Request Administrator

Specify Workflow for request approvals

Select a workflow as approver in the approval policy.

Customer, Global, or Request Administrator

Edit or create workflows

After assigning applications and permissions to a approval policy that has workflow as a approver, launch Workflow editor from the associated application or permission Custom Forms tab in the catalog.

Customer, Global, or Request Administrator who is also assigned as the Workflow Administrator

Configure request item text or icons

Edit the permission or application in the catalog.

Customer, Global, or Data Administrator

Create, edit, download, or import custom request and approval form

Create, edit, download, or import the permission or application in the catalog.

Customer, Global, or Request Administrator, or Application Owner

Create, edit, download, or import default application or permission custom request and approval form

Create, edit, download, or import the default permission or application forms in the Access Request Policies area.

Customer, Global, or Request Administrator, or Application Owner

Manage how requests are fulfilled

OpenText Identity Governance Fulfillment > Configuration.

Customer, Global, or Fulfillment Administrator

Manage who can request on behalf of others

Specify requesters in the Access Request Policy.

Customer, Global, or Request Administrator

Manage email notifications for request approvals

Specify notifications frequency and additional recipients in the approval step of the appropriate Access Request Approval Policy

Customer, Global, or Request Administrator

Allow requesting collections of authorizations

Assign technical roles to a Access Request Policy or add business roles that include technical roles as requesters in the policy.

Customer, Global, or Request Administrator

Control approval decision support information

Similarity profile settings in OpenText Identity Governance Configuration > Role Mining and Analytics Settings.

Customer, Global, or Request Administrator