Unlocking User Accounts (Local Users Only)

After a local user tries unsuccessfully to log in to Fortify Software Security Center more than three times in a row, Fortify Software Security Center prevents the user from attempting more logins. If email notifications are enabled, the user receives an email to advise the user that he or she is locked out and should notify the Fortify Software Security Center administrator. As an administrator, you can unlock the account for the user.

After a user notifies you that they are locked out of their account, unlock the account as follows:

1. On the Fortify header, select ADMINISTRATION.

2. In the left panel of the ADMINISTRATION view, select Users, and then click Local.

3. Bring up the locked user account, expand the row to view account details, and then click EDIT.

4. Click UNLOCK USER.

   Fortify Software Security Center prompts you to confirm that you want to unlock the account.

5. Click OK.

See Also

Creating Local User Accounts

Editing Local User Accounts