Revoking licenses when you do not have an Internet connection

Note: This topic only applies for licenses installed with an authorization code. Authorization codes are only available with Sentinel RMS licensing.

To use the GUI Micro Focus License Administration

  1. Start Micro Focus License Administration.
  2. Click the Summary tab.
  3. On the Summary page, select the product license you want to revoke.
  4. In the Uninstall column, click Revoke.

    An error message is displayed confirming there is no Internet connection.

  5. Copy the whole character string displayed in the text box at the bottom of the Revoke Product Licenses dialog box. This string contains the License Revocation Tickets (LRTs) that are required to issue a new authorization code.
  6. Click the web page link to open the Micro Focus SafeNet License Revocation Web page.
  7. Paste the copied string in the text box, then click Generate.

    The new authorization code is displayed. Ensure you keep the new codes in a safe place as you need them to reauthorize products.

  8. Copy the whole character string displayed in the text box at the bottom of the Revoke Product Licenses dialog box.
  9. Paste the string into an email and send it to your Customer Care representative.

To use the command-line Micro Focus License Administration tool

  • Start the Micro Focus License Administration command-line tool.
  • Select the Uninstall Licenses option by entering 5.
  • Select the license to revoke and press Enter.
  • Type the number of licenses to revoke and click Enter.

    An error message is returned confirming there is no Internet connection. This message includes the name of the file containing the License Revocation Tickets (LRTs).

  • Copy this file into an email and send it to your Customer Care representative.
Parent topic: Uninstalling licenses