If you have a failure at run time that is consistently reproducible then we suggest that when reporting the incident you include
the following:
- The code necessary to reproduce the failure – this should be cut down as much as possible.
- Any data needed to reproduce the failure.
- The details of what the failure actually is; the run-time error message, a corruption, or that the code is not behaving as
you expect.
- Set the appropriate first point of failure diagnostics; adjust them based on your own judgement as to what you believe will
help us to understand and diagnose the problem – for instance, if it is a File Handler problem, refer to that section for
possible additional tracing; if a memory corruption seems to be occurring, consider the memory strategy settings.
We would also be happy to hear of any hypothesis or theory that you have that might help us to address the failure more quickly.