Further Information and Customer Care

Additional technical information or advice is available from several sources.

The product support pages contain a considerable amount of additional information, such as:

• Product Updates on Software Licenses and Downloads, where you can download fixes and documentation updates.
  1. Log into the Software Licenses and Downloads (SLD) site at https://sld.microfocus.com/mysoftware/download/downloadCenter .
  2. Select your account and click Entitlements.
  3. Search for the product by using any of the available search parameters.
  4. Click Show all entitlements.
  5. Click Get Software in the Action column for the product you want to download or update.

     In the File Type column, you see entries for "Software" for any GA products, and "Patch" for any patch updates.

  6. Click Download on the relevant row.
• The Examples and Utilities section of the Micro Focus Customer Care Web site, including demos and additional product documentation. Go to https://supportline.microfocus.com/examplesandutilities/index.aspx.
• The Support Resources section of the Micro Focus Customer Care Web site, that includes troubleshooting guides and information about how to raise an incident. Go to https://supportline.microfocus.com/supportresources.aspx

To connect, enter https://www.microfocus.com/en-us/home/ in your browser to go to the Micro Focus home page, then click Support & Services > Support. Type or select the product you require from the product selection dropdown, and then click Support Portal.

If you obtained this product directly from Micro Focus, contact us as described on the Micro Focus Web site, https://www.microfocus.com/support-and-services/contact-support/. If you obtained the product from another source, such as an authorized distributor, contact them for help first. If they are unable to help, contact us.

Also, visit:

• The Micro Focus Community Web site, where you can browse the Knowledge Base, read articles and blogs, find demonstration programs and examples, and discuss this product with other users and Micro Focus specialists.
• The Micro Focus YouTube channel for videos related to your product..
• Micro Focus webinars: https://www.microfocus.com/en-us/resource-center/webinar.