Revoking licenses when you have an Internet connection

Note: This topic only applies for licenses installed with an authorization code. Authorization codes are only available with Sentinel RMS licensing.

You must revoke licenses if, for example, you want to move your product to a different machine or if you no longer use your product and want to reallocate the license.

Windows: To use the GUI Micro Focus License Administration

  1. Start Micro Focus License Administration.
  2. Click the Summary tab.
  3. On the Summary page, select the product license you want to revoke.
  4. In the Uninstall column, click Revoke.

    After a check is made to ensure no licensed products are running, the Revoke Product Licenses dialog box is displayed.

  5. Specify the number of licenses you want to revoke.
  6. Click Revoke.

A new authorization code for each revoked license is generated and saved to a file on your computer. The file location and the new codes are displayed on the screen.

Ensure that you keep the new authorization codes in a safe place. You need them to reauthorize products.

Important: If there is a problem accessing the Micro Focus License Authorization Server and the revocation fails, the Revoke Product Licenses dialog box enables options to allow manual revocation. At this point, your licenses are revoked and cannot be used. To obtain an authorization code, you must send the License Revocation Tickets (LRTs) to Micro Focus, either by pasting them into the revoke Web page or by sending the indicated file to your Customer Care representative.
  1. Copy the whole character string displayed in the text box at the bottom of the Revoke Product Licenses dialog box. This string contains the License Revocation Tickets (LRTs) that are required to issue a new authorization code.
  2. Click the web page link to open the Micro Focus SafeNet License Revocation Web page.
  3. Paste the copied string in the text box, then click Generate.

    The new authorization code is displayed. Ensure you keep the new codes in a safe place as you need them to reauthorize products.

  4. Copy the whole character string displayed in the text box at the bottom of the Revoke Product Licenses dialog box.
  5. Paste the string into an email and send it to your Customer Care representative.

Windows: To use the command-line Micro Focus License Administration tool

  1. Start the command-line Micro Focus License Administration tool.
  2. Select the Uninstall Licenses option by entering 5.
  3. Select the license to revoke and press Enter.
  4. Type the number of licenses to revoke and click Enter.
  5. Read the rest of the considerations listed for the above method.

UNIX

You must have write access on the license file that contains the authorization codes.

  1. Start Micro Focus License Administration
  2. Select the Uninstall Licenses option by entering 5.
  3. Select the license to revoke and press Enter.
  4. Type the number of licenses to revoke and click Enter.
Important: If there is a problem accessing the Micro Focus License Authorization Server and the revocation fails, your licenses are revoked and cannot be used.

An error message is returned confirming there is no Internet connection. This message includes the name of the file containing the License Revocation Tickets (LRTs).

Copy this file into an email and send it to your Customer Care representative.
Parent topic: Uninstalling licenses