Revoking licenses when you do not have an Internet connection

Note: This topic only applies for licenses installed with an authorization code.
  1. Start Micro Focus License Administration.
  2. Click the Summary tab.
  3. On the Summary page, select the product license you want to revoke.
  4. In the Uninstall column, click Revoke.

    An error message is displayed confirming there is no Internet connection.

  5. Copy the whole character string displayed in the text box at the bottom of the Revoke Product Licenses dialog box. This string contains the License Revocation Tickets (LRTs) that are required to issue a new authorization code.
  6. Click the web page link to open the Micro Focus SafeNet License Revocation Web page.
  7. Paste the copied string in the text box, then click Generate.

    The new authorization code is displayed. Ensure you keep the new codes in a safe place as you need them to reauthorize products.

  8. Copy the whole character string displayed in the text box at the bottom of the Revoke Product Licenses dialog box.
  9. Paste the string into an email and send it to your SupportLine representative.
Parent topic: Uninstalling licenses