CASAM1033E Invalid cancel request at terminal-id, PPT entry found for program program-name, user user-id

The program name passed to CNCL was found as a PPT entry. The CPMT transaction should be used to issue NEWCOPY requests for CICS programs.
Resolution:
Use the CPMT transaction to release the CICS program.
Module:
dfhzcncl
Destination:
Terminal