6.0 Managing Exchange Mailboxes and Public Folders

Using DRA you can manage Microsoft Exchange mailboxes as an extension of user account properties. This integration enables you to simplify your administration workflows so you can effectively administer Exchange properties. You can also link mailboxes from the user account and Exchange account forests and manage resource mailboxes, shared mailboxes, and public folders.

Table 6-1 Types of Exchange Mailboxes Supported in DRA

Microsoft Mailbox Objects

Object type

Mailbox Type

Operations supported in DRA

Supported from DRA Version

On-Prem User Mailbox

User

Mailbox

Search/CRUD

10.1

Online User Mailbox

User

Online

Search/CRUD

10.1

On-Prem Shared Mailbox

Shared Mailbox

-

Search/CRUD

10.1

On-Prem Shared Mailbox *

User

Mailbox

Search/CRUD

10.1

On-Prem Room Mailbox

Room Mailbox

-

Search/CRUD

10.1

On-Prem Room Mailbox *

User

Mailbox

Search/CRUD

10.1

On-Prem Equipment Mailbox

Equipment Mailbox

-

Search/CRUD

10.1

On-Prem Equipment Mailbox*

User

Mailbox

Search/CRUD

10.1

Azure User Mailbox

Azure User

Mailbox, Online

Search/CRUD

10.1

Provision Remote User Mailbox

User

Mailbox, Remote

Search/CRUD

10.2.1

Provision Remote Shared Mailbox

Shared

Remote

Search/CRUD

10.2.1

Provision Remote Shared Mailbox*

User

Mailbox, Remote

Search/CRUD

10.2.2

Provision Remote Room Mailbox

Room Mailbox

Online

Search/RUD

10.2.2

Provision Remote Room Mailbox*

User

Online

Search/RUD

10.2.2

Provision Remote Equipment Mailbox

Equipment Mailbox

Online

Search/RUD

10.2.2

Provision Remote Equipment Mailbox*

User

Online

Search/RUD

10.2.2

Migrated Remote User Mailbox

User

Mailbox, Remote

Search/RUD

10.2.3

Migrated Remote Shared Mailbox

Shared

Remote

Search/RUD

10.2.3

Migrated Remote Shared Mailbox*

User

Mailbox, Remote

Search/RUD

10.2.3

Migrated Remote Room Mailbox

Room Mailbox

Online

Search/RUD

10.2.3

Migrated Remote Room Mailbox*

User

Online

Search/RUD

10.2.3

Migrated Remote Equipment Mailbox

Equipment Mailbox

Online

Search/RUD

10.2.3

Migrated Remote Equipment Mailbox*

User

Online

Search/RUD

10.2.3

Azure/Cloud Shared Mailbox **

Azure User

-

Search/RUD

-

Azure/Cloud Room Mailbox **

Azure User

-

Search/RUD

-

Azure/Cloud Equipment Mailbox **

Azure User

-

Search/RUD

-

NOTE:CRUD: C- Create, R-Read, U- Update, D- Delete.

*If client option (Show shared and Resource mailbox when searching for users) is enabled in the delegation and configuration console.

**Objects are currently not supported; only basic Azure properties can be updated.

Managing Mailbox Tasks in the Delegation and Configuration Console

When using the ARM node, you execute applicable mailbox tasks from the Exchange Tasks tab in the object’s properties, which is also accessible from the Tasks or the right-click menu for a selected object. Generally, you select the All My Managed Objects node and execute a Find Now operation to locate and select the desired object.

Managing Mailbox Tasks in the Web Console

When using the Web Console, you execute the applicable mailbox tasks below from the Management > Search tab. Generally, you execute a search operation to locate and select the required mailbox object. After you select one or more objects in the list, the taskbar becomes active. Click the options to display their functions.

See the following topics: