SMTP

Your system uses the Simple Mail Transfer Protocol (SMTP) setting to send email notifications such as alerts and password reset emails.

To add or change SMTP settings:

  1. Click Administration > Setup > System Admin.

  2. Click SMTP in the System section and specify these settings.

    Setting

    Description

    Enable SMTP Auth Mode Enable/Disable secure authenticated mode of communication with SMTP server.
    Primary SMTP Server Mandatory. The IP address or hostname of the SMTP server that will process outgoing email.
    Primary SMTP Server Port Primary SMTP Server Port. Required if SMTP Auth Mode is enabled.
    Username Primary SMTP Server Username. Required if SMTP Auth Mode is enabled.
    Password Primary SMTP Server Password. Required if SMTP Auth Mode is enabled.
    Upload Cert File SMTP Primary Upload Primary SMTP Server Certificate. Required if SMTP Auth Mode is enabled.
    Backup SMTP Server Mandatory. The IP address or hostname of the SMTP server that will process outgoing email in case the primary SMTP server is unavailable.
    Ba ckup SMTP Server Port Secondary SMTP Server Port. Required if SMTP Auth Mode is enabled.
    Username Secondary SMTP Server Username. Required if SMTP Auth Mode is enabled.
    Password Secondary SMTP Server Password. Required if SMTP Auth Mode is enabled.
    Upload Cert File SMTP Backup Upload secondary SMTP Server Certificate. Required if SMTP Auth Mode is enabled.
    Outgoing Email Address The email address that will appear in the From: field of outbound email.
  3. Click Save

    For more information on SMTP Configuration, see Connecting to Your SMTP Server.