Using the Network Tools

The network tools shown here are also available from the Tools menu:

ArcSight provides Network Model, Use Case, Name Server Lookup, Ping, Port Usage, Trace, WebSearch, and Who is as default utilities. Most of these tools are utilities you use to investigate events in grid views. In a grid view, you right-click an event to access these tools from a context menu. A wizard-based utility called Send Logs gathers logs and diagnostic information for review or which you can email to customer support.

You can add, copy, edit, or delete network tools using the Tools menu in the menu bar. The toolbar buttons and menu commands adjust automatically to such changes.

Tip: The Network Tools are also available as integration commands (see Network Tools as Integration Commands).

These tools are available in both places on the Console UI, but for future releases the legacy “network tools” feature described here will be phased out in favor of the integrations commands. The same, customizable tools and commands will be available (ping, whois, and so on), along with other new commands and a full set of application integration features.

To configure these tools, choose menu option Tools > Local Commands > Configure, as described in the following topics: