Managing Escalation Levels

This topic describes how to handle the tasks required for managing escalation levels.

To add an escalation level:

In the Notifications resource tree, right-click a notification group and choose Add Escalation Level.

New escalation levels are added in sequential order. If you want to add a level between two existing levels, add another level then move destinations accordingly. For example, if you have Level 1 and Level 2 and you want to add a level between them, add another level, Level 3. Then, move all destinations from Level 2 to the new Level 3.

To delete an escalation level:

1. In the Notifications resource tree, select the last escalation level in a notification group.

   Note: All destinations within this escalation level are also be deleted. If you want to save the destinations, make sure you move them to another level before deleting.

2. Right-click the escalation level and choose Delete Escalation Level.