Granting or Removing Operations Permissions

Examples of operations are deleting cases, reading and writing fieldsets, and deploying data monitors, among others. Default user groups available in ESM have their own set of permissions to which they have permission, such as case deletion, and so on. Other operations, such as data monitor deployment, require explicit granting of permissions to user groups. See also Controlling Who Has Permissions to Deploy Data Monitors.

Any new groups added under Custom User Group may not have any access to most operations. Administrators can allow or block users for operations permissions by setting permissions on a particular operation.

Where: Navigator > Resources > Users

1. Choose a group.

2. Right-click the user group and choose Edit Access Control.

3. In the ACL Editor, select the Operations tab.

   The operations for which this user group has permissions (if any) are listed.

4. Add or remove user group permissions to perform an operation as follows.

• To add permissions to perform an operation not listed, click Add.

  In the Permissions Selector dialog, select the operations (expand the nodes as required) you want to add permissions for and click OK.

  The list of Operations is updated to include the one you added. Operations listed are those this user group has permissions to perform.

• To remove permissions to perform an operation, select the operation in the list and click Delete. The Delete button is at the bottom of the Operations tab.

5. Click OK on the User Group ACL Editor to save changes to Operations permissions.