Several system components provide various types of information to log files. For example, the Manager logs are located in: ARCSIGHT_HOME/logs/default/server.log. Various Manager utilities write logging information into different sets of log files. (The archive utility writes to the archive.log, the database init utility writes to the dbwizard.log, and so forth). Each of those sets can consist of multiple files. The number and size of the log files are configurable on the Manager under ARCSIGHT_HOME/config/server.properties.
ArcSight Console and connectors also generate and store log files.
Software Support may request log files and other diagnostic information to troubleshoot problems. The sendlogs utility automatically locates log files and compresses them.
The Send Logs utility does not send any log files automatically; you will be instructed by the support representative on how to send the log files.