Purpose: To find an ArcSight case by specifying its reference ID or from a case grid view.
To edit a case by reference ID:
Right-click a group in the Cases resource tree and select Edit Case by ID.
Enter the ID string in the dialog box and click OK to display the case in the Case Editor.
To go to a case from the case channel view:
Right-click a case in the case channel view and select Find Case in Navigator.
Look for the highlighted item in the Navigator panel's Cases resource tree.