Entering Miscellaneous Information

  1. On the Case Editor, lock the case.

  2. Click the Initial icon.

  3. Click the Show more widget and select Final > Other.

The fields on this panel provide miscellaneous ticket resolution and final reporting information.

Case Editor Other Panel

Field

Description

History

Selections include: Known Occurrence and Unknown

 

No. Occurrences

Numeric value

Last Occurrence Time

Time selected from a calendar or drop-down options.

Resistance

Selections include: High, Low, Unknown

Consequence Severity

Auto-populated from Initial Attributes panel. See Entering Case Attributes.

Sensitivity

Auto-populated from Initial Security Classification panel. See Entering the Case Security Classifications.

Recorded Data

Text field allowing entry of up to 4000 characters.

Inspection Results

Text field allowing entry of up to 4000 characters.

Conclusions

Text field allowing entry of up to 4000 characters.