Using the Case Events Panel

On the Case Editor, click the Events icon. You are not required to lock the case when viewing information in the Events panel.

This panel provides a list of events included in a case, for example:

To view a event information associated with the case:

Select an event from the event list on the Events panel. If the event is a correlation event (indicated by the icon), expand it to display the associated base event.

• The Event subpanel displays field values based on the Event Inspector. You can change the field set to use a different set of fields for the selected event.

• The Details subpanel provide subset information and reference Web pages to the device vendor as applicable.

• The Annotations subpanel lists the stages associated with the event, if any. See also Collaborating on Events (Event Annotation) and its subtopics for general information on event annotation.

• The Payload subpanel displays the actual data transmitted with the event, if any. See Payload and Working with Event Payloads for more about event payloads.

More information:

• Working with Events in Cases

• Creating or Updating a Case from Displayed Events

• Applying Rule Actions on Cases