To edit your ITS connection settings:
-
On the
AccuSync Management Console main page, double-click the
AccuSync Configuration you want to edit.
The Configuration page for the configuration you want to edit appears.
-
In the
Connections table, click the
Edit Connection button
for your ITS connection.
The
Edit Connection dialog box appears. Fields on the
Edit Connection dialog box vary based on ITS. The dialog box for
JIRA is shown here.
-
Specify the values required to connect to your ITS. See
Editing ITS Connection Settings if you need help with this step.
-
Click the
Test Connection button.
When the connection succeeds, new panels appear on the
Edit Configuration dialog box. Fields on this panel vary based on your ITS.
Note: for
JIRA users: If the connection to
JIRA does not succeed, make sure that the
JIRA plugin for AccuSync was installed and that
JIRA has been configured to accept remote API calls. See
Configure JIRA for AccuSync for more information.
-
Click the
Save button.
The revised configuration appears in the
Configurations table on the
AccuSync Management Console main page.