Known Issues

This section describes known issues in AccuSync and available workaround:

JiraProjectName field Unicode limitations

The JiraProjectName field only supports Unicode characters that can be typed in from the keyboard.

Setting up connection to ClearQuest is showing warning message on AccuSync

While connecting to ClearQuest, a message is displayed Initialization of CLEARQUEST connection failed. Click OK to proceed.

AccuSync.pdf first page shows rectangular with patches

Due to document template issue two unnecessary small white bars are visible on the cover page of the AccuSync .pdf file, impacting the look to a certain extent.

QC string is shown in AccuSync console & Logs instead it should be shown as ALM

The entire code base reflects the old name QC, whereas the application has a new name HP ALM.