12.3.1 Restoring the Previous Protocol Settings between Browsers and Access Gateway

  1. Download backup files from the /root/nambkup/mag <time stamp of upgrade>/conf folder.

    For information about how to download backup files, see Downloading Files from a Server in the NetIQ Access Manager Appliance 5.0 Administration Guide.

  2. Open the NovellAgSettings.conf file, search for SSL Protocol, and copy the value associated with it.

    For information about how to open and modify a file, see Modifying Configurations in the NetIQ Access Manager Appliance 5.0 Administration Guide.

  3. Click Devices > Access Gateways > Edit > Advanced Options and replace the following configuration with the value copied in NovellAgSettings.conf in step 2:

    SSLProtocol TLSv1.1 +TLSv1.2