Download backup files from the /root/nambkup/ac <time stamp of upgrade> folder.
For information about how to download backup files, see Downloading Files from a Server
in the NetIQ Access Manager Appliance 5.0 Administration Guide.
Open the backup server.xml file from the backup folder and search for the sslProtocol attribute in NIDP_Name="devman" and NIDP_Name="connector" inside the Connector element and copy the attribute values.
Open Administration Console’s new server.xml.
For information about how to open and modify a file, see Modifying Configurations
in the NetIQ Access Manager Appliance 5.0 Administration Guide.
Search for the sslProtocol attribute in the NIDP_Name="devman" and NIDP_Name="connector" inside the Connector element. You will see the following value:
sslProtocol="TLSv1.2" sslEnabledProtocols="SSLv2Hello,TLSv1.1,TLSv1.2"
Replace this attribute value with the previous value that you copied in step 4.