Download backup files from the /root/nambkup/idp <time stamp of upgrade> folder.
For information about how to download backup files, see Downloading Files from a Server
in the NetIQ Access Manager Appliance 5.0 Administration Guide.
Open the backup server.xml file from the backup folder, search for the sslProtocol attribute, and copy the value.
Open Identity Server’s new server.xml file and search for the sslProtocol attribute.
For information about how to open and modify a file, see Modifying Configurations
in the NetIQ Access Manager Appliance 5.0 Administration Guide.
You will see the following value:
sslProtocol="TLSv1.2" sslEnabledProtocols="SSLv2Hello,TLSv1.1,TLSv1.2"
Replace this attribute value with the value that you copied in step 2.