If a secondary console fails, you need to remove its configuration from the primary console before installing a new secondary console. If the failed console is part of the configuration, other Access Manager Appliance devices try to contact it.
On the primary console, click Troubleshooting.
In Other Known Device Manager Servers, click Remove next to the failed secondary console.
Remove traces of the secondary console from the configuration datastore:
In the Access Manager menu bar, select View Objects.
In the Tree view, select novell.
Delete all objects that reference the failed secondary console.
You should find the following types of objects:
SAS Service object with the hostname of the secondary console
An object that starts with the last octet of the IP address of the secondary console
DNS AG object with the hostname of the secondary console
DNS IP object with the hostname of the secondary console
SSL CertificateDNS with the hostname of the secondary console
SSL CertificateIP with the hostname of the secondary console
Restart JCC
/etc/init.d/novell-jcc restart
Restart Identity Server
/etc/init.d/novell-idp restart
Restart Access Gateway
/etc/init.d/novell-mag restart
Restart JCCServer service
/etc/init.d/novell-jcc restart
Install a new secondary console.