26.6 The Email OTP JSP Page Does Not Render Properly on Internet Explorer 11

This issue occurs when the Identity Server domain is added to the local Intranet or when the compatibility mode is enabled.

To workaround this issue, perform the following steps:

  1. Modify the nidp_latest.jsp file.

    For information about how to modify a file, see Modifying Configurations in the NetIQ Access Manager 5.0 Administration Guide.

  2. Add the following entry in the file:

    response.setHeader("X-UA-Compatible","IE=edge"); after the first <%.

    Example, add response.setHeader("X-UA-Compatible","IE=edge"); after

    <% final String NIDP_JSP_CONTENT_DIV_ID = "theNidpContent";

    For more information, see TID 7022722.