Status Options

  1. Click Devices > Access Gateways.

  2. View Status and make changes as necessary.

    Status

    Description

    Current

    Indicates that all configuration changes have been applied.

    Update

    Indicates that a configuration change has been made, but not applied.

    To apply the changes, click Update, and then select one of the following options:

    • All Configuration: Access Gateway reads complete configuration file and restarts ESP.

      The configuration update causes logged-in users to lose their connections unless the server is a member of a cluster. When the server is a member of a cluster, the users are sent to another Access Gateway and they experience no interruption of service.

    • Logging Settings: This option is available when the ESP logging settings have been modified on Identity Server. This option causes no interruption in services. When you modify Access Gateway logging settings, this option is not available because they are considered as configuration settings.

    • Policy Settings: If a policy is modified for a protected resource of Access Gateway and the policy change is the only modification that has occurred, the update option for Policy Settings is available. This option causes no interruption in services.

    • Rewriter Profile Changes: When an administrator changes the rewriter profile, a purge cache command is issued to a Gateway from Administration Console, the connection is lost and the service is interrupted for a few seconds. Similar experience is observed during the rewriter profile configuration change, as this internally triggers the purge cache command.

    • Changing Certificates: When a certificate configuration is changed from Administration Console, the service is interrupted due to the Tomcat restart.

    Update All

    This link is available when a server belongs to a cluster. You can select to update all the servers at the same time, or you can select to update them one at a time. If the modification is a policy or a logging change, then use Update All. If the modification is a configuration change, we recommend that you update the servers one at a time.

    • When you select Update All for a configuration change, users experience an interruption of service.

    • When you update servers one at a time for a configuration change, users experience no interruption of service.

    When you make the following configuration changes, the Update All option is the only option available and your site will be unavailable while the update occurs:

    • Identity Server configuration that is used for authentication is changed (Access Gateways > Edit > Reverse Proxy/Authentication, then select a different value for the Identity Server Cluster option).

    • A different reverse proxy is selected to be used for authentication (Access Gateways > Edit > Reverse Proxy/Authentication, then select a different value for the Reverse Proxy option).

    • The protocol or port of the authenticating reverse proxy is modified (Access Gateways > Edit > Reverse Proxy/Authentication > [Name of Reverse Proxy], then change the SSL options or the port options).

    • The published DNS name of the authentication proxy service is modified (Access Gateways > Edit > Reverse Proxy/Authentication > [Name of Reverse Proxy] > [Name of First Proxy Service], then modify the Published DNS Name option).

    For more information, see Applying Changes to Access Gateway Cluster Members.

    Update

    If the configuration update contains a configuration error, the Update link is disabled and the Configuration Error icon is displayed. Click the icon to discover which objects have been misconfigured. You need to fix the error by canceling or modifying the changes before you perform an update.

    Update All

    If the configuration update contains a configuration error, the Update All and the member Update links are disabled and the Configuration Error icon is displayed. Click the icon to discover which objects have been misconfigured. You need to fix the error by canceling or modifying the changes before you perform an update.

    Pending

    Indicates that the server is processing a configuration change, but has not completed the process.

    Locked

    Indicates that another administrator is making configuration changes. Before you proceed with any configuration changes, you need to coordinate with this administrator and wait until Access Gateway has been updated with the other administrator’s changes.