In Administration Console, you can create a LDIF file and export it for diagnostic purposes:
Log in as root.
Change to the /opt/novell/devman/bin directory and run the ./amdiagcfg.sh command.
Specify the Access Manager administrator’s password.
Specify the path where you want to store the diagnostic file.
Specify a name for the diagnostic file. The system adds .xml automatically as file extension.
Press Enter.
Similar to the backup utility, the Diagnostic Configuration Export utility creates a LDIF file with an addition of an XML Dump file. Passwords from the final LDIF file are removed by a program called Strippasswd.
Strippasswd removes instances of passwords in the LDIF file and replaces them with empty strings. In the LDIF file, the password strings are blank. You might see occurrences within the file or text that looks similar to password=“String”. These are not instances of passwords, but definitions that describe passwords as string types.
With every Access Manager release, you must copy the corresponding XML style sheet file (XSL file) to the same directory where the XML file is located. This helps in displaying the information in the correct format. The XSL file is located at /opt/novell/devman/bin.
The XML file along with XSL file or LDIF file (if required) can then be sent to the Product Support for help in diagnosing configuration problems.