31.5.1 Clustered Access Gateway

If the hardware fails on an Access Gateway machine that belongs to a cluster, perform the following steps:

  1. Click Devices > Access Gateways.

  2. (Conditional) If the failed Access Gateway is the primary server, assign another server to be the primary server:

    1. On the Access Gateways page, click [Name of Cluster] > Edit.

    2. In Primary Server, select another server to be the primary server, then click OK > Close.

    3. Click Identity Servers > Update.

  3. Remove the failed Access Gateway from the cluster. Click Access Gateways, select the failed Access Gateway, then click Actions > Remove from Cluster.

    IMPORTANT:Do not delete Access Gateway from Administration Console.

  4. On the new machine, install Access Gateway, specifying Administration Console, IP address, host name, and domain name of the failed machine.

  5. (Conditional) If you have customized error messages, copy the message files to Access Gateway.

  6. When the machine imports into Administration Console, add the machine to Access Gateway cluster:

    1. Click Devices > Access Gateways.

    2. Select the name of Access Gateway and click Actions > Assign to Cluster > [Name of Cluster].

    3. Update Access Gateway.